Distance Learner FAQ
DL Home
Q: I am taking an online class, but I also
take classes on campus. Do I qualify for the distance learning services?
A: The official definition of a distance learner is “any Roosevelt
student currently enrolled only in fully online or off-campus classes.”
Students who come to campus as part of a class or for other classes are
not considered distance learners. However, most of the library’s remote
services are offered to all RU students, including those who come to
campus. Visit the library’s
main page to see what is available.
Top
Q: Is it possible for me to get an article I need from the library, even
if I can’t visit?
A: There are a variety of options for accessing articles remotely. See
the Obtaining Articles page for more
information.
Top
Q: Is it possible for me to get a book I need from the library, even if
I can’t visit?
A: We do have some suggestions for ways you can locate books on our
Obtaining Books page.
Top
Q: I am having trouble accessing Blackboard. What can I do?
A: The library does not manage the Blackboard system. Instead, try the
help options listed on the
RU
Online User Support page.
Top
Q: How can I access the reserve materials for my class?
A: You can access
“ERes” items (reserved electronic materials) online:
http://roosevelt.docutek.com/eres/default.aspx.
Top
Q: I’m having trouble accessing the library’s electronic resources. What
can I do?
A: See the Access FAQ
page for troubleshooting ideas. You can also
contact the library for assistance.
Top
Q: How can the RU librarians help me if I send an email?
A: We can help you solve access problems, identify sources to search,
refine your search strategies, obtain materials you need, and more.
Please make sure you allow us at least 1-2 business days to send you a
response, and be as complete as you can when describing how you need
help.
Top
RU
Access
DL
Home